Last Updated: 25 December 2025
This Shipping & Return Policy explains how orders are shipped and our policy regarding returns and exchanges.
Order Processing
- Orders are processed within 2–5 business days
- Orders placed on weekends or holidays are processed on the next business day
Shipping Coverage
We ship to selected domestic and international locations. Shipping availability may vary based on product type and delivery address.
Delivery Timelines
Delivery times are estimates and may vary due to:
- Courier partner delays
- Weather conditions
- Customs clearance (for international shipments)
- Unforeseen logistical issues
Shipping Charges
Shipping charges, if applicable, are clearly displayed at checkout and are non-refundable.
Tracking Information
Once shipped, tracking details will be shared via email or SMS (if available).
Return & Exchange Policy
Currently, we do not offer returns, exchanges, or replacements.
- All sales are final
- Products once delivered cannot be returned or exchanged
- Please review product details carefully before placing an order
Damaged or Incorrect Products
If you receive a damaged or incorrect item:
- Notify us within 24 hours of delivery
- Provide clear photos and order details
- Resolution will be provided at our sole discretion
Unsuccessful Deliveries
If delivery fails due to incorrect address or customer unavailability, re-delivery or additional charges may apply.
CONTACT INFORMATION
Email: Sales@surelinkitservicesinc.com
Website: https://surelinkitservicesinc.com/
USA Address:
300 Main Street, Dallas, TX 75201, USA
Canada Address:
300 Robson Street, Vancouver, BC V6B 2B2, Canada