Payment & Refund Policy

Last Updated: 25 December 2025

This Payment & Refund Policy outlines the terms related to payments, billing, and refunds on SURELINK IT.

Payment Methods

We offer the following payment options:

  • Secure Online Payments via third-party payment gateways
  • Cash on Delivery (COD), subject to availability and location

All transactions are processed securely. SURELINK IT does not store your card or banking information.

Payment Confirmation

Orders will be processed only after successful payment authorization or COD confirmation. We reserve the right to verify payment details before accepting an order.

Pricing & Taxes

All prices displayed are inclusive/exclusive of applicable taxes as shown at checkout. Additional charges such as shipping or handling fees will be clearly mentioned before order confirmation.

Refund Policy

NO FUND RETURN POLICY

Once a payment is successfully made:

  • Payments are non-refundable
  • Orders cannot be canceled or modified
  • Refunds will not be provided for customer errors, change of mind, or incorrect order placement

Failed or Duplicate Payments

If an amount is debited but the order is not confirmed:

  • The refund process will be handled by the respective payment gateway
  • Refund timelines depend on bank or gateway policies
  • SURELINK IT is not responsible for delays caused by financial institutions

COD Orders

For COD orders:

  • Payment must be made in full at the time of delivery
  • Refusal to accept delivery may result in account restrictions

CONTACT INFORMATION

Email: Sales@surelinkitservicesinc.com
Website: https://surelinkitservicesinc.com/

USA Address:
300 Main Street, Dallas, TX 75201, USA

Canada Address:
300 Robson Street, Vancouver, BC V6B 2B2, Canada